Installation Suggestion
Advisory Guide for IP address configuration
  1. IP Address Configuration Requirements
1.1 Check List
1.2 Method of Checking
2. Method of Configuration
 
Email Configuration Guide
  1. POP3 Outlook Express 5 - User Setup Guide
2. Netscape Messenger 6.X - Setup Guide
3. Change e-mail account password
   
Newsgroup Configuration Guide
 

Outlook Express - Setup Guide

   
Default Internet Explorer Setting Guide
 

1. General Setting

 

2. Connection Setting

 

3. Security Setting

   
Technical Support
Broadband Connection Installer
 

Download PPPoE Broadband Connection Installer and Installation Guide

 
Modem Signals
 

Self-Check Menu of Modem Signals

   
Advisory Guide for IP address configuration
1. IP Address Configuration Requirements
  1.1 Check List :
Prior to the commencement of the IP assignment configuration, please check the following
i. Network card is installed.
ii. TCP/ IP has been set-up.
iii. Network cable is firmly connected to the network card of your computer.
 
Note:
- For the details of points i and ii, please continue with section 1.2, Method of Checking.
- Please refer to section 2, to begin the configuration process.
 
  1.2 Method of Checking :

1.2.1 Click "start" button "setting" "control panel". ( "Control Panel" window will appear )

1.2.2 Double click: "Network" icon. ( Network" window will appear )

1.2.3 At the "Configuration" tab, find "TCP/IP -> "YOUR NETWORK CARD".

In the example below, we found "TCP/IP -> FE574B-Com 10/100 LAN PC Card-Fast Ethernet." This demonstrates that TCP/IP is installed. The network card is FE574B-Com 10/100 LAN PC Card-Fast Ethernet. If the network card cannot be found or the TCP/IP is not installed, please refer to your Network Administrator for installation.

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2. Method of Configuration :
 

IP address will be assigned dynamically during this configuration.

2.1Click "start" button "setting" "control panel". ( "Control Panel" window will appear )

2.2 Double click: "Network" icon. ( "Network" window will appear )

2.3 At the "Configuration" Tab:
i. Choose "TCP/ IP -> Your Network Card".
ii. Press "Properties".

2.4 At the "TCP/ IP Properties" window:
i. Select the "IP Address" Tab.
ii. Choose the field of "Obtain an IP address automatically".
iii. Press "OK". (The "Network" window will reappear)

2.5 At the "Network" window. Click "OK".

2.6 "Restart" your computer.

2.7 Finish.
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Email Configuration Guide
I. POP3 Outlook Express 5 - User Setup Guide
 

1. Open "Outlook Express".

2. Select "Tools" from pull-down menu, click "Accounts".


3.Select "Mail" tab and click "Add".


4. Fill in "User Name" (e.g. User_ID) , then click "Next".

5.Fill in "Email Address" (e.g. User_ID@hgcbroadband.com ).

6. Fill in "Incoming Mail Server" with " pop.hgcbroadband.com" and "Outgoing Mail Server" with "mail02.hgcbroadband.com".

7. Fill in "Account name" (e.g. User_ID@hgcbroadband.com) and "Password" , then click "Next".

8.Click "Finish".

9. After all, double click "pop.hgcbroadband.com".

10. Select "Server" tab and click "My server requires authentication".



11.
Select "Settings......"tab and "Log on using" tab, then type Account name and Password

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2. Netscape Mail 6.X íV User Setup Guide
  1. Open Netscape Mail


2. Select "Edit"from the pull-down menu, then click "Mail and Newsgroups Account Settings".

3. Click"Add Account"

4. Click"Next"

5. Fill in "Your Name"(e.g. User_ID) and"Email Address"(e.g. User_ID@hgcbroadband.com).

6. Fill in "Incoming Server" with "pop.hgcbroadband.com"and "Outgoing Server"with "mail02.hgcbroadband.com", then click"Next"

7. Fill in"User Name"(e.g. User_ID@hgcbroadband.com), then click "Next". Fill in"Account Name" also (e.g. User_ID@hgcbroadband.com).


8.Check all information is correct or not and click "Finish".

9.At last, click"Use username and password"and fill in "User Name" (e.g. User_ID@hgcbroadband.com).

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3. Change of Password
 

1. Go to http://password.hgcbroadband.com .

2. Enter Your e-mail address, password and new password.

3. Click "Change Password"
Password changed successful!

Press Here to change your E-mail Password.

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Outlook Express - Setup Guide
  1. Start "Outlook Express".

2. In Outlook Express, click Accounts on the Tools menu.

3. In the Internet Accounts dialog box, click Add, and then click News.

4. In the Display Name box, type the name you want other people to see when you post a message, and then click Next.


5. In the E-mail Address box, type the e-mail address for the account you are using (for example, apple1234@hutchcity.com), and then click Next.

6. In the News (NNTP) Server box, type "news.hgcbroadband.com". Then click Next. NOTE: This information is provided by your Internet service provider (ISP). If you do not know this information, contact your ISP.

7. In Outlook Express, click Next in the Congratulations screen, and then click Finished. You can now set your default newsgroup, or click Close.

 

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Default Internet Explorer Setting Guide
1. General Setting
  1.1 Right click "Internet Explorer " on desktop, then click "Properties"

1.2 Select "General", press "Delete Cookies" or "Delete Files"

1.2.1 Delete Cookie, press "OK"

1.2.2 Delete Files, click "Delete all offline content", then press "OK"

 

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2. Connection Setting
  2.1 Right click "Internet Explorer " on desktop, then click "Properties"

2.2 Select "Connections" and select "Never dial a connection". After that, press "LAN Setting"

2.3 Then unclick all boxes, then press "OK"

2.4 Select "Advanced", then press "Restore Defaults"

 

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3. Security Setting
  3.1 Right click "Internet Explorer " on desktop, then click "Properties"

3.2 Select "Security", then press "Custom Level"

3.3 Then select "Low" and press "Reset" button

3.4 Then press "Yes" button.

 

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Technical Support
Broadband Connection Installer

Download PPPoE Broadband Connection Installer and Installation Guide

 
Modem Signals
 Self-Check Menu of Modem Signals
 Please select your Modem model:
  ADSL Modem Model: Asus AAM 6000EV
ADSL Modem Model: Huawei MT800
VDSL Modem Model: DXO XV1000
VD20 Modem Model: HV1000A
VD20 Modem Model: HV1000
VD24 Modem Model: D-Link SE-301
VD24 Modem Model: Huawei MT900
VC24 Modem Model: Nexus 501
VC24 Modem Model: Cisco 575 LRE
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Minimum Hardware/ Software Requirements
Pentium 166 MHz processor (or above)
32MB RAM memory
CD-ROM and floppy drives
Microsoft Window 95/ 98/ ME/ 2000/ XP/ NT4.0/ SP3
PCI slot available for network card connection

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